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Refunds & Exchanges:

*If you wish to return your purchase for a return or exchange, please contact me within 4 days of receiving your purchase.

*I will accept it in its original condition and packing for a full refund/exchange.
Shipping fees are non-refundable.
Once I get the jewelry I will refund your money within 5-7 business days.

*Items produced specifically on request include sizes out of standard range size or engraved items are non-refundable and cannot be exchanged.

*Jewelry that has been worn, used or damaged will not be accepted.

*Loss or damage caused during the return, the item will be the buyer responsibility.

*Items may appear larger in the photos to show details. Please check dimensions
carefully before purchasing, also colors of items may look slightly different than they are in reality.

*Don't forget that it is a handmade work with natural stones, tiny imperfections are the nature of handmade work.
 
*If you have any further questions please do not hesitate to contact me at 
michal@michalbendzel.com!