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Product Care & Materials

Avoid using chemicals like chlorine, bleach that can cause damage to certain gems also perfume and hairspray can be damaging. Soap and lotion can leave a residue, which builds up over time and causes the stones to lose their sparkle and become cloudy. If the stones get cloudy, here are a few steps you can take on your own:

Polish, using a lint-free, 100% cotton cloth.

Brush gently, using a soft toothbrush, lukewarm water, and dish soap.


Repair Services

Even with the best of care, jewelry pieces may require professional attention and occasional repairs. If your piece requires service - please contact  for shipping instructions. You will be contacted immediately when the package arrives.
 


Ring Sizing

If the ring size you stated in the original order was incorrect or has changed and you wish to have it resized - we can adjust your ring size. Ring sizing fee is 30 USD.
 Shipping fees:
Eco mail: $20 10-30 business days
Ems (with tracking number): $50 4-10 business days
DHL (with tracking number): $70 1-3 business days